Contact your Agent when reporting a claim

Insurance companies are closely reviewing policyholder histories due to adverse underwriting results, especially with homeowner insurance. Premiums are increasing at a higher rate for those that file frequent claims.
Every insurance company has claim reporting numbers through which policyholders can call in claims directly to the insurer. All such claims are entered into their claim database whether a payment is paid to the policyholder or not.
With few exceptions we recommend that you contact us first to discuss your accident or damage. Claims that fall under your various deductibles or barely exceed your deductibles typically shouldn’t be reported to your insurer.
Any liability matter that could possibly result in a personal injury payment should not be settled yourself. Such settlements could prejudice an insurer’s ability to properly settle that claim and could result in denial of the entire claim.
Please contact us for initial counsel before contacting the insurer directly. We can be reached at 614-459-6500.